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Terms & Conditions

Acceptance of Terms of Use

getbestflowers.com is a unit of Punsons Flora (www.getbestflowers.com). We recommend visitors to carefully read these Terms and Conditions each time they visit to shop on our online gifting portal as these Terms & Conditions define user rights and responsibilities. By accessing or victimization this web site you comply with be certain by these Terms of Use and to any further tips, restrictions, or rules that will be announce in reference to specific sections or services of this web site. All such further announce tips, restrictions, or rules square measure herewith incorporated by reference into these Terms of Use.

Punsons Flora reserves the proper to create changes to the current web site and to those Terms of Use at any time while not previous notice. You must review these Terms of Use on every occasion you access this web site.

You also agree that we have a tendency to might offer all legal communications and notices to you electronically by posting them on our web site or, at our election, by causing an e-mail to the e-mail address which you provided to us once you registered at our web site. You will withdraw your consent to receive communications from us electronically by contacting client care. However, if you withdraw your consent to receive our communications electronically, you want to discontinue your use of your account.
Intellectual Property Rights

The Website contains several valuable property together with however not restricted to emblems and copyrights employed by Punsons Flora, affiliates and connected entities throughout the planet. These emblems area unit accustomed distinguish Punsons Flora's quality merchandise and services. These emblems and connected proprietary property area unit protected against replica and simulation beneath national and international laws and aren't to be derived while not the previous specific written permission of Punsons Flora.

The text, graphics and Website's HTML code (including flash files, java script etc.) contained within the web site area unit the exclusive property of Punsons Flora, its affiliates or connected entities. Except wherever otherwise provided, the text, graphics and HTML code contained here shall not be derived, distributed, displayed, reproduced, adopted or transmitted in any type or by any means that while not the previous specific written permission of Punsons Flora.

The Website might link to websites not maintained by or associated with Punsons Flora. Hyper-text links area unit provided as a service to users and aren't sponsored by or related to with this web site or Punsons Flora. Punsons Flora has not reviewed the web sites hyper-linked to or from this web site and isn't chargeable for the content of the other website. These links area unit to be accessed at the user's own risk and in accordance with the Website's usage policy. Punsons Flora makes no representations or warranties regarding the content, completeness, or accuracy of those links or the websites hyper-linked to the web site. What is more, Punsons Flora doesn't implicitly endorse third-party websites hyper-linked to the web site.

The property on the web site, except all User Submissions (as outlined hereinafter), together with however not restricted to the text, software, scripts, graphics, photos, logos, images, concepts, sounds, music, videos, interactive options and the rest capable of being copyrightable beneath the Applicable Law ("Content") and therefore the emblems, service marks and logos contained in this ("Trademarks"), area unit closely-held by or licensed to Punsons Flora, subject to copyright and alternative property rights beneath the Applicable Laws and international conventions. Content on the web site is provided to you as is for your data and private use solely and shall not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for the other functions some while not the previous written consent of Punsons Flora or the various house owners, because the case is also. Punsons Flora reserves all rights not expressly granted in and to the web site and therefore the Content. You agree to not have interaction within the use, copying, or distribution of any of the Content apart from expressly permissible herein, together with any use, copying, or distribution of User Submissions of third parties obtained through the web site for any industrial functions. If you transfer or print a replica of the Content for private use, you want to retain all copyright and alternative proprietary notices contained in this. You agree to not circumvent, disable or otherwise interfere with security connected options of the web site or options that stop or prohibit use or repetition of any Content or enforce limitations on use of the web site or the Content in this. The contents of the web site area unit Copyright (c) 2008 Punsons Flora all rights reserved.

Products and Pricing

All products listed on the Website and their descriptions, and prices are each subject to change. Punsons Flora reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice. You agree that Punsons Flora will not be liable to you or to any third party for any modification, suspension, or discontinuance of any product or services. In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or information on such product or services received from Punsons Flora's suppliers, Punsons Flora shall have the right, prior to the acceptance of any order, to decline or cancel any such orders, whether or not the order has been confirmed and/or you have been charged for such product or service. If you have been already been charged for the order and Punsons Flora cancels your order, Punsons Flora for any reason whatsoever, Punsons Flora will issue a credit to your credit/debit card or bank account in the amount of the charge.

Orders & Acceptance of Orders

When you make an order, you are making an offer to purchase, and such offer is subject to acceptance of Punsons Flora. Your receipt of an order confirmation from Punsons Flora does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Punsons Flora reserves the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason whatsoever. Punsons Flora may require additional verifications or information before accepting any order. In the event that you are purchasing a gift order, you will be required to accurately provide the gift recipient's name and shipping address. Your order is not accepted until Punsons Flora sends you shipping information for the order (or the accepted portion thereof). Notwithstanding the foregoing, you agree that, if Punsons Flora cancels all or a part of your order, your sole and exclusive remedy is either that (a) Punsons Flora will issue a credit to your credit/debit card or bank account in the amount charged for the cancelled portion (if your account card has already been charged for the order) or (b) Punsons Flora will not charge your credit/debit card or bank account for the cancelled portion of the order.

Timings : 10:00 a.m To 6:00 p.m (Monday To Friday)

Customer can place the order by two methods:-

Online - Customer can place order on website and make the payment modes of online payment.

Offline – By calling the call center of getbestflowers.com.


Order Cancellation

As we dispatch each and every order from our end on the same day of receiving it, therefore, Punsons Flora requests that in any case, if you need to cancel an order, please do so within 12 hours of placing the order.

Any Deal product with 1 Re or below Rs. 10 price will not be cancelled and the customer have to pay the Shipping charges for the delivery of any product falling in Special Deals category. If due to some technical error, customer has been able to place the order which falls under deals category (without paying any shipping charges), in such cases, Punsons Flora reserves the right to cancel the order anytime.

NOTE : Punsons Flora won't be able to cancel any of the specific Deal orders.

NOTE : With effect from 1 Feb 2016, any refund if initiated by Punsons Flora in its sole discretion, in respect of cancellation of order by the customer, can only be processed in terms of Gift Vouchers. Gift Voucher shall be valid for 6 (six) months from the date of issue, and would apply on the Website catalogue (www.getbestflowers.com). Gift Voucher can be used only once and will not be exchanged for anything other the products/services as specified therein. Once used, it expires automatically and no refund or return will be entertained in relation to the purchases/orders made with it.

Notwithstanding anything contained herein the Terms and Conditions, any Discount Voucher issued to you by Punsons Flora can be used only once and will expire thereafter, even if the order/delivery is unsuccessful.

Note: A refund will be processed by Punsons Flora in the event Punsons Flora determines that the cancellation of the order is due to Punsons Flora's incapability of fulfilling the order.

Problems with an Order

Punsons Flora makes every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know.

Note: Punsons Flora will not entertain any complaint after 48 hours from the time of delivery.

Note: Punsons Flora will not entertain any complaint for perishable products like fresh flowers, cake etc. after 24 hours from the time of delivery.

Note: In case of personalized orders, if the picture, name, initials etc, won't be provided by the customer, then Punsons Flora is neither liable nor responsible for the delay.


Order-Related E-mails

Shortly after you place an order, you will receive an Order Confirmation e-mail which will include all the details of your order, including the order number, (required in the event you need to contact support@getbestflowers.com

Note : As per the Government norms, it is mandatory to send the invoice against an order. Failing to that courier partners are not liable to parcel any product.

Delivery info

Punsons Flora and its partners create each effort to supply and deliver the widest choice of the simplest gifts. just in case of remote areas gift accessories might get delivered late. within the rare cases once that happens, Punsons Flora can substitute flowers & Gift and/or accessories to form a meeting or gift basket of the same style and of equal price.

If the recipient isn't at the delivery address throughout delivery, we tend to use our greatest judgment on the security of the delivery, and can leave the gift boxes at the threshold or with a neighbor or leave a door tag and/or a voice mail, asking the recipient to coordinate pickup or delivery of the gift box. In any case, we are going to create our greatest effort to induce your gift baskets to their meant recipients.

Punsons Flora can create each effort to deliver the gift baskets on the requested day. sadly, owing to varied circumstances, we tend to square measure unable to ensure a delivery time.

If you are doing have a grievance with any of our product or services, please don't hesitate to report the difficulty to United States. If the difficulty is reportable among seven days of the requested delivery date, we are going to create each effort to correct any issues to your satisfaction.

For national buyers, orders are shipped as well as delivered through registered national courier companies and/or national speed post only. Orders are delivered within 15 working-days or as per the delivery date fixed at the time of order confirmation & delivering of the delivery subject to Courier Company / post office norms. getbestflowers.com is not accountable for any delay in shipment by the Courier Company or postal authorities and just guarantees to hand-over the consignment to the postal authorities or Courier Company within 15 working days from the date of the order as well as payment or as per the delivery date fixed at the time of order-confirmation.

Shipment of all orders will be to registered address of the purchaser as per the credit or debit card only at all times (Unless specified at the time of Order). getbestflowers.com is in no way liable for any damage to the order while in transit to the purchaser.

If the delivery service is given Associate in Nursing incorrect address, the service might incur prices to search out the proper info. generally that fee is passed to Punsons Flora. If that will happen, we are going to charge your mastercard any applicable fee of up to $15.00 while not initial notifying you.

If you would like to cancel Associate in Nursing order owing to a blunder on your half, we tend to may have to incur prices with our partners or our suppliers. in this state of affairs, Punsons Flora can charge you an extra surcharge of up to $10.00 to hide any of our prices.